ServiceYear.org

Design a persuasive journey that allows the user to decline or enroll a candidate easily by using modern and familiar design patterns and user interface elements.

 

Overview & Challenge

The goal of this epic was to redesign and improve the usability of the system on the organization side of the platform to allow the users to recruit more candidates through ServiceYear.org smoothly. Usability and understandability of the system were key to provide the user with a good experience that does not use a lot of memory load to process their candidates.


Problem: Organization users are not actively using the system to recruit candidates; a lot of candidates sit in the funnel, not hired and not dismissed.

Solution

Design a persuasive journey that allows the user to decline or enroll a candidate easily by using modern and familiar design patterns and user interface elements.

Interaction Design

Following a design thinking process, the team explored many possible solutions (during the ideation phase) that can work to provide a user-friendly experience. As the UX/UI Designer, I analyzed the existing functions and redesigned several options that were shared with the CTO, Product Owner, and other stakeholders. After ideation I translated the ideas visually, I provided workflows and wireframes to illustrate the concepts.  

UI Design & Handoff

Using Sketch, all pixel-perfect mockups were designed and handed off to the developers. I was able to identify all the specs/styles and share them with the dev team using Sketch Measure and InVision Inspect. The new components were designed to follow the same existing functionality across the platform and to adhere to the style guide and brand guidelines. All the new design elements that were created from scratch for this epic were added to the style guide (during the sprint) to keep it updated.